Returns Policy

Hassle-Free Returns

At iRadarway, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 14 days of receiving your order, provided that:

• The item is unused and in its original condition.
• All original packaging, accessories, and manuals are included.
• Proof of purchase is provided.

Non-Returnable Items

Returns may not be accepted for:

• Products damaged by misuse or improper installation.
• Items with missing accessories or packaging.
• Clearance or final sale products.

Damaged or Faulty Products

If your item arrives damaged or develops a fault, please contact us as soon as possible with:

• Your order number.
• Photos or videos of the issue.
• A brief description of the problem.

Our team will assess the issue and provide a replacement, repair, or refund where applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or was incorrectly supplied.

Refund Process

Once your return is received and inspected, refunds will be processed back to the original payment method within 5-10 business days.

Contact Us

For return requests or assistance, please contact our support team through our website’s contact page.

Warranty Policy

Reliable Protection for Your Purchase

All iRadarway products are backed by a limited warranty to ensure confidence and peace of mind with every drive.

Warranty Coverage

Our warranty covers manufacturing defects and hardware faults under normal use conditions.

Warranty Period

• Dashcams: 12 Months Warranty
• Accessories: 6 Months Warranty

What Is Covered

• Manufacturing defects.
• Hardware malfunctions.
• Product failures under normal usage.

What Is Not Covered

The warranty does not cover:

• Physical or accidental damage.
• Water damage or improper installation.
• Damage caused by misuse or unauthorized modifications.
• Normal wear and tear.

Warranty Claims

To submit a warranty claim, please provide:

• Your order number or proof of purchase.
• A description of the issue.
• Supporting photos or videos, if applicable.

Assessment & Resolution

Once reviewed, our team may provide:

• Repair services.
• A replacement product.
• Store credit or a refund, where applicable.

Support

We are committed to providing reliable after-sales support and ensuring every customer receives the assistance they need.